You are unable to view Roles and Features and receive error code 0x800706BE in Server Manager

Symptoms

Consider the following scenario:

1. You have a computer that is running Windows Server 2008 or Windows Server 2008 R2
2. You open the Server Manager window to view/add/remove roles and features.

In this scenario, roles and features are not displayed with a yellow bang against them in the Server Manager window. You receive the following error message at the bottom of the Server manager if you try to open it:
Server Manager
Unexpected error refreshing Server Manager: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
For more information, see the event log: Diagnostics, Event Viewer, Applications and Services Logs, Microsoft, Windows, Server Manager, Operational.)
At the same time, the event below is added into the Microsoft-Windows-ServerManager/Operational log:
Log Name:      Microsoft-Windows-ServerManager/Operational
Source:        Microsoft-Windows-ServerManager
Date:          <date & time>
Event ID:      1601
Task Category: None
Level:         Error
Keywords:     
User:          <user name>
Computer:      <computer name>
Description:
Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
   at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
   at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
   at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()
   at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()
   at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)
   at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

Cause

Some catalog files, manifest files or MUM files are corrupted on the computer.

Resolution

Here are the steps to fix the issue:

1. Get the Microsoft Update Readiness Tool from the location: http://support.microsoft.com/kb/947821
2. Run the Microsoft Update Readiness Tool on the problematic computer.
3. You open the %Systemroot%\Windows\logs\CBS\Checksur.log file after the scan was completed.
4. You check corrupt information in the files. Here are some samples:

(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB978601~31bf3856ad364e35~amd64~~6.0.1.0.mum  Expected file name Package_for_KB978601_server~31bf3856ad364e35~amd64~~6.0.1.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB979309~31bf3856ad364e35~amd64~~6.0.1.0.mum  Expected file name Package_for_KB979309_server~31bf3856ad364e35~amd64~~6.0.1.0.mum does not match the actual file name
Or 
(f) CBS MUM Corrupt 0x800B0100 servicing\Packages\Package_for_KB978601~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\Packages\Package_for_KB978601~31bf3856ad364e35~amd64~~6.0.1.0.cat Package manifest cannot be validated by the corresponding catalog
(f) CBS MUM Corrupt 0x800B0100 servicing\Packages\Package_for_KB979309~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\Packages\Package_for_KB979309~31bf3856ad364e35~amd64~~6.0.1.0.cat Package manifest cannot be validated by the corresponding catalog
Or
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_114_for_KB955839~31bf3856ad364e35~amd64~~6.0.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_83_for_KB955839~31bf3856ad364e35~amd64~~6.0.1.0.mum
Further down you will see:
Unavailable repair files:
servicing\packages\Package_for_KB978601~31bf3856ad364e35~amd64~~6.0.1.0.mum
servicing\packages\Package_for_KB979309~31bf3856ad364e35~amd64~~6.0.1.0.mum
servicing\packages\Package_for_KB978601~31bf3856ad364e35~amd64~~6.0.1.0.cat
servicing\packages\Package_for_KB979309~31bf3856ad364e35~amd64~~6.0.1.0.cat
These files need to be copied into: %systemroot\Windows\Servicing\Packages

1. You first need to gain control over that folder. In order to do this use the following commands:
   takeown /F c:\Windows\Servicing\Packages /D y /R
2. Now assign full control using following command. This will grant you full control over the directory:
   cacls c:\Windows\Servicing\Packages /E /T /C /G "UserName":F
3. Now you need to gather the missing or corrupted files from the checksur log:
   Download the KB files for the missing files.
   servicing\packages\Package_for_ KB978601 ~31bf3856ad364e35~amd64~~6.0.1.0.mum
4. Unpack them using the following command:
   Expand -F:* UpdateKBXXXX.msu x:\DestinationDirectory
5. After you expand you will see a UpdateKBXXXX.cab File. Expand it as well:
   Expand -F:* UpdateKBXXXX.CAB x:\DestinationDirectoryCAB
   Inside of this cab you will need to grab 2 files: update.mum and update.cat
6. Rename the gathered update.mum and update.cab files exactly as they are in the checksur.log:
   Ex.: update.mum for KB978601 will be Package_for_ KB978601 ~31bf3856ad364e35~amd64~~6.0.1.0.mum
   Do the same for for all the other missing/corrupt files and place them into the directory specified in checksur.log (/servicing/packages)

After these steps the problem should be fixed. No reboot required.
Note: If the ServerManager is not working even after doing these steps, run the Update Readiness Tool again and double check the steps described above.



 

http://capitalhead.com/articles/unexpected-error-refreshing-server-manager-errors-0x800706be-and-1601-on-window-server-2008-r2.aspx
http://www.winplat.net/post/2011/12/12/Troubleshoote28093-Error-0x800706BE-in-Server-Manager-Windows-Server-2008-R2e28093-I.aspx
http://www.microsoft.com/en-us/download/confirmation.aspx?id=14668