Thursday, July 16, 2015

Unable to patch/install any softwares - The Windows Installer service could not be accessed











we tried to install/repair/remove the patch/application from the server and received the above error - "The Windows Installer service could not be accessed"


I checked and found that "windows installer service" was in stopped state . Hence, i tried to start the service and received the below error message 



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Solution

You can unregister and re-register the Microsoft Windows® Installer service using the following procedure:
  1. On the Start menu (Windows), click Run--> cmd
  2. Enter msiexec /unregister,and then click OK.
  3. On the Start menu (Windows), click Run--> cmd
  4. Enter msiexec /regserver,and then click OK.


Started the  "windows installer service" and installed/patched the server successfully











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