Wintel Administrator Level 3 support

Windows Server Administrator ( L3 Support)

Greeting’s from Adecco India,

Please go through the below job position and let me know your interest. If yes, send me the below mentioned details and your latest word format resume ASAP.

Reply to satyanarayana.dowluri@adecco.co.in

*** Must be able to join with in Short Notice NP ***

Title: Windows Adminsitrator / Wintel Administrator Level 3 support

Location: Pune

Client: CMMI Level5 Company

Job details:

• 5-8 yrs of overall relevant experience  in Windows – system administration
  • Planning of Patch management as per the Schedule.
  • Plan infrastructure Changes as per the process.
  • Support to raising & implementing including the Patch management CR’s in the Wintel infrastructure.
  • Daily BAU L2/L3 Calls Support on Windows 2003 and 2008 Server Family infrastructure.
  • The setup and maintenance of new infrastructure of Windows 2000, Windows 2003 Server Edition,  Domain Controller, DNS Servers, DHCP Servers, File Server,
  • Participation in Server Restoration Team and doing Root Cause Analysis for severity 1 & Severity 2 calls.
  • Basic knowledge of virtualisation

Detailed Activities:-

• Windows OS & AD Incident/Production Management
• In-depth understanding of windows architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrence.
• Planning of OS Hardening of Windows 2000 / 2003 Servers
• Planning and guidance for creating Group Policy’s and implementation as per standard procedures.
• RAID Configurations and Disk management utilities tools.
• Performing Windows OS disaster recovery
• Working on escalated tickets
• To co-ordinate with the appropriate teams for call resolution for high severity or escalated calls.
• Troubleshooting escalated issues to Higher Up.
• Implementing best practices
• Recovery of OS / Hardware to consistent state
• Taking ownership of  virus outbreak management
• Liaison with Customer Security Officer
• Testing of Monthly MS Fixes / Patches
• Maintenance and Upgrade of Patching Application and Reporting Systems
• Decommission server
• 3rd party vendor coordination and escalation

• Documentation
• Documentation of best practices
• Creating and updation of technical documentation

• Capacity Planning
• Forecasting  and recommendation for capacity like disk, memory CPU etc
• Intermittent resource usage and optimisation advice

• Problem Management and RCA
• Identifying problem areas and doing trending and recommendations
• Responsible for reviewing and updating RCA document for Severity 1 & Severity 2 calls.
• Impact Analysis of Monthly MS Fixes / Patches
• Proactive monitoring of Application of Patches against security baseline
• Problem Escalation and Progress Monitoring
• pro-active problem management
• Review of Historic Incidents to discover regularly repeating incidents
• Handling of Problems relating to historic incidents
• Problem record creation for RCA analysis of Sev1 Incidents
• Hardware and Software Vendor escalation for problem record resolution
• Trend analysis of issues and corrective actions
• Periodic Security Baseline Analysis

• Clustering
• Additional Cluster Change Control and Management
• Cluster failover testing
• Evaluation,  Testing and Deployment of clustering software updates
• Impact analysis on possibly affected related services/infrastructure
• Should have basic knowledge of virtulisation

Qualifications and Experience

Essential:

• 5-8 yrs of overall relevant experience  in Windows – system administration
• Experience working in a high-availability clustered environment

• Should be expert in windows server management tools and best practices
• Ability to structure, draft  and review technical documentation
• ITIL Certified (foundation or/and practitioner) or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines
• Customer relationship development and influencing skills
• Ability to work under pressure and remain decisive.
• Should be able to mentor junior member of the team.
• Should act as a role model
• Able to give technical trainings
• Ability to conceptualize problems
• Sound time management skills

• Knowledge of methodologies for developing, building and configuring a system.
• Basic understanding of SCOM server configuration
• Should have relevant experience in windows server management of 5- 8 years

Please send me across the below mentioned details:

Full Name:

Contact Number 1:

Contact Number 2:

Email Id:

Current Location( City/State):

Relocation:

Notice Period:

CTC :

ECTC:

Total Experience:

Relevant Experience in Windows Administration:

Relevant Experience in Windows Administration L3 Support:

Willing to work in 24*7 and rotating shift ( Y/N)

Current address:

Strong reason for why you  Looking change:

DOB

Any offers / interviews in Pipeline

Availability for F2F Interview(Y/N):

Preferred Timings to take Interview: