Currently we are looking for candidates for the position with one of my reputed client HCL
Below mention is the Detailed JD:
Job Location: Chennai
Windows Administration experience.
Should meet all the technical requirements of Windows L2 JD.
In addition, should have experience in:
* Migration or consolidation at domain/forest level
* Performance Tuning and Capacity Planning for AD
* Design and Architecture of Active Directory, including DC Placement, Roles assignation, etc
* Handling Level 3 issues pertaining to AD Replication, DC Restoration, etc would be an added advantage.
* Data Center management and people management experience would be an added advantage
* MCSE/MCSE or MCITP in Windows 2000 or above is a must. (1.) Independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Provides inputs to modify/update/design standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process
Update the knowledge base
Coaching freshers to be independent
Coaching analysts for correct routing of tickets, capturing critical information
Technically upgrade across versions of environment when required
Managing independent shifts
Complies to regulatory requirements
Participate in CoE meetings - sharing and acquiring knowledge
Participate in Sev1/ Bridge calls
If you are interested for the above mention JD, Kindly sends across your updated resume in a Word Format replying back on the same email along with the following details:
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