When
you apply for a Desktop level job, besides asking general questions
about yourself the interviewer will also ask you questions that test
your technical proficiency.
Desktop Support Engineers are required to have deep understanding of basic as well as intermediate level concepts. The interviewer can ask you to explain the concept of OSI model or TCP/IP model or can also ask you fact based questions to test your memory power. They can ask you questions on Desktop or Server level questions.
Desktop Support Engineers are required to have deep understanding of basic as well as intermediate level concepts. The interviewer can ask you to explain the concept of OSI model or TCP/IP model or can also ask you fact based questions to test your memory power. They can ask you questions on Desktop or Server level questions.
- What are the types of Operating System ?
- Give examples of NOS (Network Operating System) and SOS (Server Operating System)
- Difference between FAT and NTFS
- Enhancements in Windows 2003 from Windows 2000
- Enhancements in Windows 2003 from Windows NT
- What is Active Directory ?
- Types of Firewall
- Difference between Hardware and Software Firewall
- Name the seven layers of OSI model
- How to enable Firewall in Windows XP?
- How to Disable Firewall in Windows XP?
- Minimum System requirement of Windows XP, Vista, 2003 and 2008
- Explain ping command
- Explain Cookies
- How to boot the computer in Safe mode
- Types of printer
- Explain Last Known Good Configuration
- What is Disk clean up, Disk Defragmentation, Device manager and System Restore
- USB port Vs Firewire port
- How to install a printer in Windows XP?
- What is a Browser and name any 5 browsers ?
- Serial port Vs Parallel port
- What is a port number ?
- Where is the HOSTS file located
- Explain different RAID levels
- Explain APIPA, IP address and Subnet mask
- Difference between IP v4 and IP v6
- How to remove virus from a computer
- How to make a computer run faster?
- What is attrib command ?
- What is edit command ?
- How to copy a file or folder using copy command?
- How to format the hard disk using command line utilities?
- Explain mkdir, rmdir and chdir commands
- Types of hard disk
- Difference between primary and secondary partition
- Types of backups in Window OS
- Differential Backup Vs Incremental Backup Vs Copy backup
- What is remote desktop.
- Recovery Console Vs Automated System Recovery
- What is NTLDR file?
- How to tackle "missing NTLDR file" error?
- How many bytes are there in MAC address
- Range of Class A IP address
- Range of Class B IP address
- Range of Class C IP address
- Default subnet mask of Class A, Class B and Class C IP address
- What is BSOD (Blue Screen of Death) and how to overcome it
- Difference between Preferred DNS and Alternate DNS server
- Transmission speed of T1 carrier
(lol..).
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